Before: agree on participants, experience and a shareable work sample.
An action plan with three priority uses and next steps
AI Workshop · Lugano
We want to understand what AI could change in our business and where to start.
Leaders and teams understand the implications, experiment on their work and choose priorities.

WHAT WE DO
The AI Workshop in Lugano lets your team test practical tasks with anonymised documents and choose a useful first experiment. Participants leave with a working method and review criteria before buying or building a solution.
Example to discuss in Lugano: prepare a bilingual summary of a commercial exchange. During the workshop, participants use an anonymised sample, write an instruction and compare two outputs against their own reference. The outcome is a decision about usefulness and the checks required, rather than a deployment.
Illustrative working example — not a client caseChoose participants, share approved examples and plan attendance. Up to 20 people per group.
During: practise, compare responses and record mistakes.
A sheet on data and checking results
HOW IT TYPICALLY RUNS
Preparation, facilitation and materials are included. Tool setup and integrations require a separate assignment.
An action plan with three priority uses and next steps
Reusable instructions for the tasks practised
A sheet on data and checking results
Bring an anonymised example, the usual time spent on the task and the tools already approved. Format, participants and remote or on-site arrangements are confirmed in the proposal. Read the preparation guide ↗
WHY THIS MATTERS HERE · Lugano
Largest city in Ticino; a fabric of financial and real-estate services; business with Italy and German-speaking Switzerland means SMEs often work in several languages.
Lugano is Ticino’s most populous city and its financial centre: banks and wealth managers on the shore of Lake Lugano, property managers and developers, hotels and restaurants working with Italian and German-speaking clientele, and a university, USI, that brings computer-science and communication profiles. Many Lugano SMEs serve parent companies based north of the Gotthard or in Lombardy, and juggle Italian, German and English every day.
In Lugano, typical use cases concern banking and contractual correspondence to prepare in several languages, extracting information from land and lease documents, answering stay and event enquiries, and capturing documents for fiduciaries keeping cross-border accounts. Banking secrecy and data protection require that exercises be run on anonymised documents and with approved providers.
Lake Lugano also marks a tax and customs border: Lombard cross-border workers, traffic towards Chiasso and Como and export rules to Italy come up in many files, from employment contracts to invoices, and must be handled with the official texts in view.
These references inform the approach; they are not client endorsements or legal advice.
QUESTIONS BEFORE YOU START
No. Exercises are adapted to the starting level. A shareable document and a real task are enough to prepare a useful session.
You can select a limited trial, its owner and success criteria. Connecting business systems requires separate scoping.
A half-day or full day depending on the participants and exercises. Location, any travel and scope are agreed before confirmation.
Neighbouring cities served · AI Workshop
Each city has its own page, with the same scope and the same price grid; only the local context changes.
All cities ↗AI Workshop · Lugano
Tell us which task is slowing the team down, who does it today and what a good result would look like. We will confirm scope, availability and budget before any work starts.
No work starts before scope and budget are agreed.